Data Controller

The Data Controller is: Alessandra Zaia – Zaia Translations, with registered office in Via Leonardo Da Vinci, 37 – 31015 Conegliano (TV) – Italy.

The Controller can be contacted via the following e-mail address: info@zaiatranslations.com

Browsing Data

The software procedures used to operate these websites acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols, such as the pages visited and the originating IP addresses. These data are used solely for the purpose of obtaining anonymous statistical information on the use of the website, verifying its proper operation, and identifying any anomalies and/or misuse. To collect aggregated information on the number of users and how they visit the website, Zaia Translations uses the Google Analytics service, whose cookie policy can be viewed at the following address:
https://support.google.com/analytics/answer/6004245

As far as Zaia Translations is concerned, data processing is carried out in an aggregated and anonymous form.

No data deriving from web browsing will be communicated or disclosed to third parties. These data are retained for a maximum period of two years.

Data Provided by the Data Subject

In the “Contact” section of the website, users are asked to provide contact information, such as first and last name, company name, and email address.

The personal data in our possession will not be transferred to third parties, and every effort will be made to ensure the security and confidentiality of such data in accordance with applicable law. Data processing is carried out using IT and/or telematic tools, following organizational methods and logic strictly related to the purposes indicated. Providing personal data is optional, but it is necessary for the execution of the services offered on the website or to enable Zaia Translations to respond to the request for information.

The data subject consents to their data being disclosed to:

• Our subsidiaries or affiliated companies;
• Professionals, consultants, and other parties with whom our company has commercial or contractual relationships, within the scope of the purpose of the relationship established with you.

Purpose, Legal Basis, and Mandatory or Optional Nature of Processing

Zaia Translations will process the personal data provided by users only in the ways established in this Privacy Policy and in compliance with applicable laws and regulations. Personal data collected through the website will be used for the following purposes:

• Marketing, informational, and promotional purposes related to our company and our products (marketing activities). In this case, the legal basis is the explicit consent of the data subject.

Consent can be freely withdrawn at any time; the data subject may, at any moment and free of charge, stop receiving such communications by writing to info@zaiatranslations.com. Such withdrawal does not affect the lawfulness of processing based on consent given prior to its withdrawal. Contact data will be retained until consent is withdrawn.

Recipients of Personal Data and Transfers

The personal data of the data subject may be disclosed to the following parties (“Recipients”):

• Entities acting as Partners of Zaia Translations, working with us to promote joint services;
• Entities acting as Data Processors, such as natural or legal persons providing assistance and consultancy in accounting, administrative, legal, tax, financial matters, debt collection related to the provision of services, or for mailing advertising materials or contractual communications;
• Providers of e-mail services (platforms for sending emails);
• Persons delegated to perform technical maintenance, including maintenance of network devices and electronic communication networks;
• Persons authorized to process personal data as necessary to carry out activities strictly related to the provision of products/services; these persons are bound by a legal obligation of confidentiality;
• Factoring companies, credit institutions, debt collection companies, and credit insurance companies;
• Professional Orders or Training Bodies accredited with such Orders;
• Entities, authorities, or competent public bodies to which the disclosure of personal data is mandatory to comply with legal obligations, prevent abuse, or detect fraud.

The names and contact details of such parties are available upon specific request sent to the following e-mail address: info@zaiatranslations.com.

Location of Data Storage

Personal data are processed at the operational offices of the Data Controller and at any other locations where the parties involved in the processing are based. For further information, please contact the Data Controller.

Data Retention Period and Other Information

The Data Controller will process personal data for as long as necessary to fulfill the purposes described above and in any case no longer than the limits established by law following the termination of the relationship for the purposes related to the existing relationship.

With regard to personal data processed for marketing purposes or profiling purposes, such data will be retained in compliance with the principle of proportionality, and in any case until the purposes of the processing have been achieved or until the specific consent of the data subject is withdrawn.

Specifically, the Data Controller will retain data for no longer than 2 years from the date of collection for marketing purposes, and for 1 year for data collected for profiling purposes.

The personal data you provide will be processed lawfully, fairly, and transparently, safeguarding your privacy and rights.

Exercising the Rights of Access, Rectification, and Deletion

As a data subject, you have the rights referred to in Article 7 of the Italian Privacy Code and Article 15 of the EU Regulation, namely:

• You have the right to obtain from the Data Controller confirmation as to whether or not personal data concerning you are being processed and, where that is the case, to obtain access to the personal data and the following information:

• The purposes of the processing;
• The categories of personal data concerned;
• The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular if recipients are in third countries or international organizations;
• Where possible, the expected retention period of the personal data or, if not possible, the criteria used to determine that period;
• The existence of the right to request rectification or deletion of personal data, or the restriction of processing of personal data concerning you, or to object to their processing;
• The right to lodge a complaint with a supervisory authority (the Italian Data Protection Authority);
• Where the personal data are not collected from the data subject, any available information as to their source;
• The existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the EU Regulation, and, at least in such cases, meaningful information about the logic involved, as well as the significance and expected consequences of such processing for the data subject.

• Where your personal data are transferred to a third country or an international organization, you have the right to be informed of the existence of adequate safeguards pursuant to Article 46 of the EU Regulation regarding the transfer.
• The Data Controller will provide you with a copy of your personal data being processed upon your explicit request. Should you request additional copies, the Data Controller may charge a reasonable fee based on administrative costs. If you submit your request by electronic means, and unless you indicate otherwise, the information will be provided in a commonly used electronic format.
• The right to obtain a copy under the previous paragraph shall not adversely affect the rights and freedoms of others.

Furthermore, where applicable, you may exercise the rights provided under Articles 16 to 22 of the EU Regulation, namely:

• The right to rectification of personal data;
• The right to erasure (right to be forgotten);
• The right to restriction of processing;
• The right to data portability;
• The right to object;
• The right to lodge a complaint with the supervisory authority.

You also have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent given before its withdrawal.

How to Exercise Your Rights

You may exercise your rights at any time by sending:

• A registered letter with return receipt to the Data Controller (address as indicated on the letterhead);
• An e-mail to the following address: info@zaiatranslations.com

Information Not Contained in This Policy

Additional information regarding the processing of personal data may be requested at any time from the Data Controller using the contact details provided.